Nirvana delivers its services via a Software as a Service (SaaS) environment. Nirvana’s technology, people, knowledge and research and development are singularly focused on providing you the highest level of service at the lowest total cost of ownership.

Nirvana’s Standard Services include:

• Real time access to a NYC based support engineer who knows your business.
• Phone, IM and email support to address your user or “how-to” questions.
• Training of your entire staff to ensure you are realizing the value of your technology investment.
• Around the clock workforce that ensures the accuracy of your data.
• Hosted servers so you do not need to buy and maintain hardware.
• FIX and custodian integration services to ensure data aggregation for all your assets.

Premium Services include:

• Custodian and Fund Administration reconciliation and exception reporting on a daily basis.
• Web based reporting for your daily, weekly, monthly and tax reporting needs.
• API access to integrate with other software applications required by your fund.
• Customization in the event your unique requirements demand it.
• Data Redundancy available with industry leading hosting services.